AVG antivirus is the amazing and trusted security software which protects your device from malware and viruses. You can install this trusted software in your apparatus via www.avg.com/retail. In case, your device like laptop or computer is infected with virus and you just want to clean the infected files from your computer. Then, you will visit to AVG antivirus in your computer system and just click on the clean option. Now, it will begin detecting the infected files. But sometimes AVG stops detecting the viruses in your device. So, in this blog you will read the solution of AVG not detecting issues.
read here also: How to Fix AVG Connecting Remote Administration Error?
Solution to Fix AVG Not Detecting Issue:
- Update your Computer System:
First, you should update your computer system for the highest protection of your computer system. After this, you should go to the start menu which is located on the left side of your computer system. Now, in the search box you should type “Control Panel”. After this, you should open the control panel. Here, you will see certain categories on your screen. Then, you have to select the “System and Security”. Now, you have to click on the “Window Update” option. Here, the “Windows Update” will check that the update is available for your windows or not. If the updates are available then you should immediately install all the important update.
- Update Your AVG Antivirus:
You should open Start Menu and then in the search box just type “AVG Antivirus”. In case, you have shortcut of AVG i.e. AVG icon on your desktop than just skip the above step. After this, you should open AVG antivirus. When you open AVG, then you should go to setting and there you will view the “Update Now” option. Now, you will see that the app will begin updating and when it gets updated then you should re-open the app.
- Change AVG Setting:
You have to open AVG antivirus and then go to “Options”. Now, here you will see many options which prompt on your computer screen. Then, you should select the “Advanced Setting” option. When you open the “Advance Setting” option which is there on the left corner of your desktop, there you will see “Resident Shield” and you just have to click on it. Here, you will view “Scan Files” option. Just click on it and hit Ok button. At the end, you should restart your computer system.
- Run AVG Test:
When you complete the above steps, then you should run your AVG antivirus. After this, you have to open the “AVG Program” and then click on “Scan Now” option. Here, it will show you the files which are infected. Now, you should click on “Fix” just to fix the issue.
The above method helps you to fix AVG Not Detecting Antivirus Issue. If you still encounter issue, then you can call the customer care executive anytime. For details, you should go to the site of AVG antivirus through avg.com/retail.